Rectifying mistakes

If you make a mistake when dealing with people, admit it, apologize for it, fix it, and move on. People really don’t expect you to be perfect. They do, however, expect you to be honest…and make a great recovery.

Getting along

“If you want to be successful, you must get good at getting along.”
~BJ Gallagher
Did you know that 80% of people who fail on the job fail due to lack of interpersonal skills — not lack of technical skills? Same goes to personal relationship.